✓Official WhatsApp Business API

Turn WhatsApp chats into sales

Unify customer conversations, automate replies with AI, and sell with catalogues, payments and campaigns, all from one verified WhatsApp Business account.

Try for free See pricing
Verified green-tick profile AI chatbots 24/7 Built-in CRM

Built for teams in

Retail & D2C
Real estate
Education
Healthcare
Automotive
Banking & finance
Travel
Restaurants
Discover Watalks + WhatsApp

Reach customers faster, without spending more

Engagement that converts

Buttons, carousels and catalogues turn a chat into a checkout. Customers act with one tap.

3B+monthly WhatsApp users*

Smarter ways to save

Utility and authentication messages, AI answers and call-to-chat routing cut cost per conversation.

24/7automated replies

Trust that shows

A verified business profile and encrypted chats make customers confident to reply and pay.

100%official API

*Monthly active users as reported by Meta.

Higher engagement

Turn WhatsApp into your highest-performing sales channel

Show products in the chat, let customers build a cart, and collect payment without leaving the conversation. Click-to-WhatsApp ads send new shoppers straight to a ready-made journey.

  • In-chat catalogues, buttons and carousels
  • Click-to-WhatsApp ads that open a conversation
  • Cart and payment inside the same thread
Start selling on WhatsApp

Chat-to-purchase funnel

Sample journey, last 30 days
Ad clicks
100%
Chats started
78%
Viewed catalogue
54%
Added to cart
31%
Paid
19%
Lower costs

Save on support with smart, automated chat

Route routine questions to an AI assistant, move reminders and OTPs from SMS to WhatsApp, and let customers switch from calls to chat. Agents spend their time where it counts.

  • AI answers FAQs around the clock
  • Utility and authentication messages on WhatsApp
  • Smart routing with SMS fallback if a message can't be delivered
Estimate your savings

Cost per 1,000 conversations

Illustrative comparison. Edit the assumptions in the calculator below.
Phone support100%
Baseline
SMS & email~70%
WhatsApp + AI assistant~40%
ROI calculator

Estimate your monthly savings

Move transactional messages (OTPs, order updates, reminders) from SMS to WhatsApp.

These rates are example assumptions, not Watalks or Meta price quotes. Enter the prices from your own contract and market.

Estimated saving

₹0
per month · ₹0 per year
All on SMS₹0
With WhatsApp₹0
0messages moved to WhatsApp
0%lower messaging spend
Stronger trust

Keep chats secure and relationships strong with verified conversations

Customers reply to brands they recognise. A verified profile, end-to-end encryption and opt-in controls make every message feel safe.

  • End-to-end encrypted messaging
  • Verified business profile with the green tick
  • Opt-in management for privacy compliance
Read about security
Watalks ✓Verified business account
Messages are end-to-end encrypted
Customer opted in on 12 Oct 2026
Business name and profile verified
Where it works

Proven WhatsApp journeys that deliver results

Campaign snapshot
Sent12,480
Read9,985
Carts1,310
Paid604
Real-time analytics

See every conversation in numbers

Follow each campaign from sent to read to paid, spot your best sending hours, and know which messages bring revenue.

watalks.com/analytics

Conversations overview · sample data

Messages sent48.2k▲ 12%
Delivery rate98.6%▲ 0.4%
Reply rate31.4%▲ 5.2%
Revenue from chat₹4.2L▲ 18%

Messages and replies

Daily volume
SentReplies

Message mix

By WhatsApp category
48.2kmessages

Best time to send

Reply rate by day and time

Campaign results

Read rate by campaign

Top agents & bots

Resolved conversations
Watalks AI assistantHandles routine queries
1,842
Priya N.Support
412
Rahul S.Sales
356
Meera K.Onboarding
298
Features that just work

Everything you need to make every WhatsApp conversation count

Verified business profile

Show your name, logo and the green tick so customers know it's you.

Rich & interactive media

Images, video, documents, buttons, lists and carousels in one message.

Encrypted messaging

End-to-end encryption keeps every conversation private.

Click-to-WhatsApp ads

Turn ad clicks on Facebook and Instagram into chats with context.

Campaign broadcasts

Send offers and reminders to the right segments, with opt-in control.

AI & automation

Chatbots and flows answer questions and qualify leads automatically.

Smart routing

Fall back to SMS when a message can't be delivered on WhatsApp.

Omnichannel inbox

Chat, CRM and team notes in one shared inbox.

Guided setup & migration

We register your number and move you from another provider.

Built for developers

Clean APIs, webhooks and docs to connect your own systems.

Integrations

Connect your favourite tools

Native integrations with Shopify, WooCommerce, Google Sheets, and 50+ platforms.

WhatsApp API
Facebook
Instagram
Shopify
WooCommerce
Google Sheets
Zapier
Slack
HubSpot
Salesforce
Mailchimp
Stripe
Get started

Go live on WhatsApp in four steps

1

Connect your number

We register your business number on the official WhatsApp Business API.

2

Get verified

Set up your profile and get message templates approved.

3

Build journeys

Start from templates, add AI answers and connect your CRM or store.

4

Launch and measure

Send campaigns, chat live, and track results on the dashboard.

Pricing

Simple, Transparent Pricing

Start free and scale as you grow. No hidden fees, no surprises.

Monthly Yearly Save 20%

Starter

₹999/mo
Billed monthly
Perfect for small teams getting started.
  • 1 WhatsApp Number
  • 5,000 Messages/mo
  • Basic CRM
  • 3 Team Members
  • Email Support
MOST POPULAR

Growth

₹2,999/mo
Billed monthly
For growing businesses ready to automate.
  • 3 WhatsApp Numbers
  • 50,000 Messages/mo
  • Full CRM + Pipeline
  • Social Media Suite
  • 10 Team Members
  • Priority Support

Enterprise

Custom
Tailored to your needs
Dedicated infrastructure for large teams.
  • Unlimited Numbers
  • Unlimited Messages
  • HRMS + ERP Module
  • White-label Option
  • Dedicated Account Manager
  • SLA & Custom API
Related products

Expand your reach across WhatsApp

WhatsApp campaigns

Plan, personalise and send broadcasts to the right segments, then track every reply.

Explore campaigns

WhatsApp OTP

Deliver one-time passcodes instantly with SMS fallback for every login and payment.

Explore OTP

WhatsApp AI chatbots

Build assistants that answer, qualify and book in any language, and hand over smoothly.

Explore AI
1 inboxfor every department
We adopted WhatsApp once and then reused it across departments. Our team now answers fewer repeat questions and spends time on customers ready to buy.
Customer nameRole, Company · sample quote, replace with a real customer story
Read the story
FAQ

Frequently asked questions about the WhatsApp Business API

The free app is built for one small team on one phone. The API connects WhatsApp to software, so many agents, chatbots, your CRM and campaigns can all use one number at scale.

Most legitimate businesses can, including retail, education, healthcare, finance, travel and real estate. WhatsApp reviews each business and has policies on what can be sold or sent.

Meta charges per message based on its category (marketing, utility, authentication) and the customer's country, and service conversations started by customers have their own rules. Watalks adds a platform plan on top — see the plans in the Pricing section above.

A business phone number, a Meta Business account and basic business details. We guide you through verification, profile setup and template approval.

You get the official API, AI chatbots, campaigns, a shared inbox, a CRM and analytics in one place, plus a team that helps you set up and migrate.

WhatsApp messages are end-to-end encrypted. Watalks adds access controls and opt-in tracking so you can meet your privacy obligations.

Yes, to customers who have opted in, using approved message templates. Segments and scheduling help you send the right message at the right time.

Yes. Watalks has a built-in CRM and APIs and webhooks to sync contacts, orders and tickets with the tools you already use.

Ready to Automate Your Business?

Join 10,000+ businesses already using Watalks to streamline conversations, manage leads, and scale faster.

Try for free Contact sales
✉ hello@botflo.io ☎ +91 98765 43210